Unit 5, Langdon Hills Business Park, Florence Way, Langdon Hills, Basildon, Essex, SS16 6AJ
Call us: 01268 490200

Photocopier Repairs


Providing photocopier repairs in Essex and London, Simba serve the inner ring of the M25, including Central London.
We always strive to be at a client's premises within a maximum of six hours after a call-out has been placed, with 90% of call-outs completed in less than four hours.
Our photocopier engineers carry a full car kit of the most commonly required parts for the photocopiers we repair and maintain.  In the event of our engineer not having the required part in their car kit, it will generally be ordered and available for fitting within 48 hours of the original call-out.
Whether you require a one-off repair or ongoing care we have different levels of cover to suit each and every type of business or individual.
If you require a one-off repair we can send an engineer to your location within just six-hours.  The call-out charge is £67.50 which also covers the first hour of labour.  Over 95% of photocopier repairs are completed within this time.
In the very unlikely event we were to go over the initial hour, we charge £33.75 in half-hour increments.
Contract Maintenance
Our two most popular maintenance agreements are our Comprehensive Maintenance Agreement and our Annual Maintenance Agreement.
The Comprehensive Maintenance Agreement provides cover for all emergency call-outs, all engineer's time, service consumable items changed at appropriate intervals to prevent breakdown and can also be either inclusive or exclusive of toner. This is charged on a cost per copy basis dependant upon age of machine and copying volumes. A quotation can be provided upon request.
The Annual Maintenance Agreement provides cover for all emergency call-outs and engineer’s time for payment of an annual fee dependant on machine. Should any parts be required these are quoted for separately prior to being fitted.