Providing photocopier repairs in Essex and London, Simba serve the inner ring of the M25, including Central London.
We always strive to be at a client’s premises within a maximum of six hours after a call-out has been placed, with 90% of call-outs completed in less than four hours.
Our photocopier engineers carry a full car kit of the most commonly required parts for the photocopiers we repair and maintain. In the event of our engineer not having the required part in their car kit, it will generally be ordered and available for fitting within 48 hours of the original call-out.
Whether you require a one-off repair or ongoing care we have different levels of cover to suit each and every type of business or individual.
If you require a one-off repair we can send an engineer to your location within just six-hours. The call-out charge is £67.50 which also covers the first hour of labour. Over 95% of photocopier repairs are completed within this time.
In the very unlikely event we were to go over the initial hour, we charge £33.75 in half-hour increments.
The Comprehensive Maintenance Agreement provides cover in the event of mechanical breakdown for all engineer’s time, service consumable items changed at appropriate intervals to prevent breakdown and can also be either inclusive or exclusive of toner. This is charged on a cost per copy basis dependent upon age of machine and copying volumes. A quotation can be provided upon request.
Perhaps now is not the perfect time to talk? If you would like, we can give you a call when it suits you best.
If you would like to schedule a free call back, just fill in the short form and we will endeavour to call you then.
Alternatively, if you wish to call us directly you can call us on 01268 490200, Monday to Friday between 9am and 5pm.
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